Data & Privacy

1st Privacy Policy — How We Protect Your Data

Your privacy matters to us. This policy explains exactly what personal information 1st collects from Pakistan players, how it is used, how it is protected and what rights you have over your own data. We keep it straightforward — no unnecessary legal jargon.

Last updated: June 2026

Privacy At a Glance

Six things worth knowing about how 1st handles your data

Your Data Stays Yours

1st does not sell, rent or trade your personal information to third parties for their own marketing purposes. The data you share when registering is used to operate your account and nothing else beyond what is described in this policy.

Payment Details Are Secured

Deposit and withdrawal transactions via JazzCash, Easypaisa, Raast and bank transfer are processed through encrypted, secure payment gateways. Full payment account details are never stored on 1st servers — only the information needed to match a transaction to your account.

Minimal Data Collection

We collect only what is genuinely needed to run a gaming account — your name, phone number, date of birth and payment details. We do not collect national ID numbers unless specifically required for a verification step, and that data is handled with additional care.

No Unnecessary Tracking

We use cookies and session data to make the platform work properly and to improve your experience. We do not use intrusive third-party advertising trackers that follow you around other websites. Analytics data is used in aggregate and not linked back to individual player profiles for advertising.

You Are in Control

Registered players can request a copy of their personal data, ask for corrections or request account deletion by contacting the support team. These rights are available regardless of whether you are an active player or have stopped using the platform.

Security Is Ongoing

1st uses industry-standard encryption for data in transit and at rest. Access to account data is restricted to staff who need it to perform their role. Security practices are reviewed regularly and updated as threats evolve — protecting your PKR balance and account information at all times.


Plain language summary: This Privacy Policy describes what personal data 1st collects, why we collect it, who we may share it with and how long we keep it. By creating an account on 1st.lc, you acknowledge you have read and understood this policy. This policy is part of the Terms and Conditions.

1Who We Are

1st operates the online gaming platform available at 1st.lc, including the mobile application available for Android download. The platform provides sports betting — with particular focus on cricket, PSL, T20 matches and international cricket — as well as live casino, online casino, bingo and related gaming products for adult players in Pakistan.

When this policy refers to "1st," "we," "us" or "the platform," it means the operator of 1st.lc. When it refers to "you" or "the player," it means any individual who has registered an account or is browsing the website.

This policy applies to all personal data collected through the website at 1st.lc, through the 1st Android application and through any customer support interactions you have with our team.

2Information We Collect

We collect personal data in two main ways: information you provide directly to us and information collected automatically when you use the platform.

Information You Provide

  • Registration data: Your name, date of birth, Pakistan phone number and preferred username when you create an account.
  • Verification data: Identity documents or additional information requested when completing account verification before your first withdrawal.
  • Payment information: Your JazzCash or Easypaisa mobile number, Raast ID or bank account details used for deposits and withdrawals. Full payment credentials are processed by our payment gateway partners and are not stored on our servers.
  • Support communications: The content of live chat conversations or emails you send to our support team, including any attachments you choose to share.
  • Responsible gaming settings: Deposit limits, session reminders and self-exclusion preferences you set in your account.

Information Collected Automatically

  • Device and technical data: IP address, browser type, device type (Android phone, desktop, etc.), operating system and app version.
  • Usage data: Pages visited, games played, bets placed, deposit and withdrawal activity, session duration and interaction patterns within the platform.
  • Cookies and local storage: Session cookies necessary for login and platform functionality, plus optional analytics cookies described further in Section 7.
  • Location data: Approximate geographic location inferred from your IP address. We do not collect precise GPS location data.

3How We Use Your Data

The personal information we collect is used for the following purposes:

Purpose Data Used
Creating and managing your account Name, phone number, date of birth, username
Processing PKR deposits and withdrawals Payment method details, transaction amounts
Verifying your identity and age Date of birth, identity documents (where requested)
Detecting fraud and protecting your account IP address, device data, betting and payment patterns
Providing customer support Account data, support chat history
Sending service notifications Phone number, account activity data
Improving platform performance Aggregated usage and technical data
Responsible gaming monitoring Deposit history, session data, player-set limits

We do not use your personal data to serve third-party advertising. Service notifications — such as withdrawal confirmations or account security alerts — are sent strictly when relevant to your account activity and are not promotional in nature unless you have opted in to receive promotional communications.

4Legal Basis for Processing

We process your personal data on the following grounds:

  • Contract performance: Processing your registration, deposits, withdrawals and bets is necessary to deliver the service you have signed up for. Without this data we cannot operate your account.
  • Legitimate interests: Fraud detection, platform security, abuse prevention and improving the quality of our services are legitimate interests that require some degree of data processing. We balance these interests against your privacy rights and do not process more data than is necessary.
  • Consent: Where we send promotional communications or use optional analytics cookies, we do so on the basis of your consent. You may withdraw consent at any time by updating your preferences in account settings or contacting support.
  • Legal obligation: In certain circumstances we may be required to retain or disclose data to comply with applicable legal or regulatory requirements.

5Sharing Your Information

1st does not sell or rent your personal data. We may share it with the following categories of third parties only to the extent necessary:

  • Payment processors: JazzCash, Easypaisa, Raast, bank transfer providers and other approved payment gateway partners receive the minimum data needed to process your transactions securely in PKR.
  • Game content providers: Third-party casino and live casino game suppliers may receive a player session token and stake data to operate their games. They do not receive your name, phone number or payment details.
  • Anti-fraud and security services: Specialist providers assist us in identifying suspicious activity. Data shared is limited to technical identifiers such as IP addresses and device fingerprints.
  • Customer support tools: Our live chat platform processes support conversation data to enable our agents to assist you.
  • Analytics providers: Aggregated, anonymised usage data may be shared with analytics services to help us understand how the platform is used and where it can be improved.
  • Legal and regulatory disclosure: Where required by applicable law or in response to a valid legal request, we may disclose personal data to the relevant authorities. We will inform you of any such disclosure where legally permitted to do so.

All third-party partners we work with are required to handle your data securely and to use it only for the specific purpose for which it was shared.

6Payment Data Security

The security of your PKR transactions is a top priority at 1st. All payment data is handled as follows:

  • Deposit and withdrawal requests are transmitted over encrypted HTTPS connections.
  • Full JazzCash wallet numbers, Easypaisa account details, Raast IDs and bank account numbers are processed exclusively by our certified payment gateway partners. These credentials are not stored on 1st servers.
  • Only the last four digits of a payment identifier (where applicable) and the payment method type are stored against your account record — enough to display your saved methods to you but not enough to enable a transaction without your active authorisation.
  • Withdrawal requests above certain thresholds may trigger additional verification steps to protect you against unauthorised withdrawals from your account.
  • If you believe your account has been accessed without your permission or that a transaction has been made without your consent, contact our 24/7 support team immediately via live chat.

7Cookies and Tracking

1st uses cookies and similar technologies to make the platform function correctly and to gather anonymised insights about how players use the site. The types of cookies we use are:

  • Essential cookies: These are required for the platform to operate. They manage your login session, remember your language preferences and keep your account secure. These cookies cannot be disabled without breaking core platform functionality.
  • Analytics cookies: Optional cookies that help us understand aggregate usage patterns — for example, which sports markets are most popular among Pakistan players, which pages are visited most and where players encounter issues. This data is anonymised and cannot be traced back to an individual account.
  • Functional cookies: Used to remember your preferences within the platform, such as your preferred view or previously selected payment methods during a session.

We do not use third-party advertising cookies or allow ad networks to place tracking pixels on 1st.lc. You can manage cookie preferences through your browser settings at any time. Disabling essential cookies will affect your ability to log in and use the platform.

8Data Retention

We retain personal data for as long as your account is active and for a reasonable period thereafter. Specific retention periods are as follows:

  • Account data: Retained for the lifetime of your account plus a period following account closure to handle any outstanding queries or disputes.
  • Transaction records: Deposit, withdrawal and betting history is retained for a minimum period necessary for financial record-keeping and dispute resolution purposes.
  • Support communications: Chat and email histories are retained for a period sufficient to resolve any follow-up issues related to the original conversation.
  • Verification documents: Identity documents submitted for verification are retained only as long as necessary and are securely deleted once the verification purpose has been fulfilled, subject to any applicable legal requirements.
  • Analytics data: Anonymised analytics data has no fixed deletion timeline as it cannot be linked back to individual players.

When data is no longer needed, it is securely deleted or anonymised. If you request account deletion, we will remove all personally identifiable information within a reasonable timeframe, subject to any data we are legally required to retain.

9Your Rights

As a 1st player you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or at the email address listed in Section 13.

Right to Access

You can request a copy of the personal data we hold about you at any time. We will provide this in a clear, readable format within a reasonable timeframe.

Right to Rectification

If any of your personal data is inaccurate or out of date, you can ask us to correct it. Updates to phone numbers or other account details can also be made through account settings.

Right to Erasure

You can request that we delete your personal data. We will comply where there is no overriding legal reason to retain it. Note that deletion of account data will result in the closure of your 1st account.

Right to Restrict Processing

In certain circumstances you can ask us to limit how we use your data while a query or dispute is being resolved, without requesting full deletion.

Right to Data Portability

You can request your personal data in a structured, machine-readable format so that you can transfer it to another service if you choose.

Right to Object

You can object to processing carried out on the basis of our legitimate interests. We will stop or restrict that processing unless we have a compelling reason to continue.

10Children's Privacy

The 1st platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a required step during the registration process and before processing any first withdrawal.

If you believe that a minor has registered an account on the platform, please contact our support team immediately. We will investigate and close the account, returning any deposited funds via the original payment method where possible.

Parents and guardians concerned about minors accessing gaming content should consider installing parental control software on shared devices. Visit our Responsible Gaming page for additional guidance on protecting younger family members from online gaming content.

11International Data Transfers

Some of the third-party service providers we use — such as game content suppliers, analytics tools and customer support platforms — may process data in locations outside Pakistan. Where this is the case, we ensure that appropriate safeguards are in place to protect your data to a standard consistent with this policy.

Payment data relating to JazzCash, Easypaisa and Raast transactions is processed through Pakistan-based or regionally appropriate payment infrastructure. We do not route PKR payment data unnecessarily through international systems.

12Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate or improvements to our data practices. When material changes are made, we will notify registered players through an in-platform notification or via the phone number on their account.

The date shown at the top of this page always reflects when the policy was last updated. We encourage you to review this page periodically. Continued use of the 1st platform after an updated policy has been published means you accept the revised terms.

13Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how your personal data is handled, please get in touch with the 1st support team:

  • Live Chat: Available 24/7 through the website and mobile app — the fastest way to reach us.
  • Email: [email protected]  (please copy and paste this address into your email client — it is displayed as plain text only).

We aim to respond to all data-related requests within a reasonable timeframe and will keep you updated on the progress of your request. For concerns about responsible gaming or self-exclusion, please visit our Responsible Gaming page directly.


Privacy Sorted. Ready to Play at 1st?

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