1st Terms and Conditions for Pakistan Players

1Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 1st ("the Platform," "we," "us"). By accessing 1st.lc, downloading the 1st mobile application or placing any bet or wager, you confirm your acceptance of these Terms without reservation.

These Terms apply to all products and services offered by 1st including sports betting, live casino, online casino, bingo and any future products added to the platform. Where specific products have additional rules — for example, individual game rules or promotion-specific wagering conditions — those additional rules apply alongside these Terms and not in place of them.

We reserve the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. The date shown at the top of this page reflects when these Terms were last updated. We recommend reviewing this page periodically.

2Eligibility and Registration

To register and use the 1st platform you must meet all of the following conditions:

• You must be at least 18 years of age. The platform is strictly for adults and we do not permit minors to register or participate in any gaming activity.
• You must provide accurate, truthful and complete information during registration including your real name, date of birth and a valid Pakistan phone number.
• You may hold only one account at any time. If you already have an active 1st account, you are not permitted to register a second one. Duplicate accounts will be closed and any balance held in them may be forfeited.
• You must be registering on your own behalf. You may not register on behalf of another person or allow another person to use your account.
• You must not be subject to any self-exclusion or other restriction that would prevent you from using an online gaming platform.

We reserve the right to request identity and age verification documents at any stage. This is standard practice for gaming platforms and is in place to protect both players and the integrity of the platform. Failure to provide requested documents within a reasonable period may result in account suspension until verification is complete.

3Account Security

You are responsible for maintaining the confidentiality of your account login credentials. Your username and password must not be shared with any other person. If you suspect that your account has been accessed by someone else or that your credentials have been compromised, you must notify 1st support immediately via live chat.

All activity carried out through your account — including bets placed, deposits made and withdrawals requested — is your responsibility unless you have notified us of unauthorised access. We will investigate reported security incidents in good faith but cannot be held responsible for losses arising from your failure to keep your credentials secure.

Do not use the same password for your 1st account that you use for other services. We strongly recommend using a unique password and enabling any additional security options available in your account settings.

4Deposits and Payments

All deposits and account balances at 1st are held in Pakistani Rupees (PKR). The following payment methods are currently supported for deposits:

• JazzCash
• Easypaisa
• Raast
• Bank Transfer
• Debit Card
• Approved Mobile Wallets

Minimum and maximum deposit amounts are displayed at the time of deposit and may vary by payment method. Deposits are generally credited to your account instantly or within a few minutes depending on the payment channel used.

All deposits must be made from a payment method that belongs to you. Deposits from third-party accounts — accounts held in another person's name — are not permitted. If a deposit is received from a payment source that cannot be verified as belonging to the account holder, the deposit may be returned and the account reviewed.

1st does not charge fees on deposits. However, your payment provider may apply their own transaction charges. Please check with your JazzCash, Easypaisa or bank account terms if you are unsure about any applicable fees on their end.

5Withdrawals

Withdrawal requests are processed in PKR to the same payment method used for your most recent deposit wherever possible. Supported withdrawal channels include JazzCash, Easypaisa, Raast and bank transfer.

Key withdrawal conditions:

• Same-day processing applies to JazzCash and Easypaisa withdrawals submitted before the daily cutoff time. Raast and bank transfers typically arrive within one working day.
• 1st does not charge withdrawal fees. The amount shown in your withdrawal request is the amount sent to your payment account.
• Before your first withdrawal is processed, basic account verification is required. This includes confirming your phone number and may include identity confirmation. This is a one-time process.
• Withdrawals of funds that were deposited but never wagered may be subject to a review. The platform is a gaming service, not a payment processing channel.
• Bonus-derived funds can only be withdrawn after the applicable wagering requirements have been met in full.
• We reserve the right to request additional documentation before processing large withdrawal amounts. This is standard practice and is not a reflection on the legitimacy of any particular withdrawal request.

If a withdrawal is delayed beyond the stated processing times, please contact 1st support via live chat with your withdrawal reference number and our team will investigate promptly.

6Betting Rules

The 1st sportsbook covers cricket — including PSL, international T20, Test matches and bilateral series — as well as football, esports and other major sports. The following rules apply to all bets placed on the platform:

• All bets are final once confirmed. Bets cannot be cancelled or amended after they have been accepted by the system except where a Cash Out option is available and has been exercised by the player.
• Minimum and maximum bet amounts apply per market and are displayed at the time of placing the bet.
• If an event is cancelled, postponed or abandoned, bets will be settled according to the rules displayed for that specific sport and market. In most cases, postponed matches that are not completed within 24 hours will result in void bets and stakes returned.
• In-play (live) betting markets are subject to brief suspension during key match events. It is the player's responsibility to check that a bet has been accepted before assuming it is live.
• Obvious pricing errors — where odds are clearly incorrect due to a technical or human error — do not create a valid bet. We reserve the right to void bets placed at manifestly incorrect odds and to return the stake to the player's account.
• Accumulator and parlay bets are settled based on the combined outcome of all selections. If one selection is void, the odds for that selection are removed and the remaining selections stand.

Cricket betting at 1st includes ball-by-ball markets, session totals, player performance markets and PSL-specific offerings. These markets operate under the standard cricket betting rules displayed in the sportsbook help section.

7Casino and Live Casino

The 1st casino and live casino sections offer slots, table games, game shows and real-dealer live tables. All casino games are provided by third-party game suppliers and operate according to the rules embedded within each individual game.

• Live casino tables are available 24/7 with PKR minimum bets. Minimum and maximum bet limits are displayed at each table before you join.
• Game outcomes are determined by certified random number generators (for online casino games) or live dealer procedures (for live casino). The platform does not influence or alter game outcomes.
• If a game session is interrupted due to a technical fault, the round will be settled according to the game provider's disconnect policy. In most cases the game result is recorded and your account credited or debited accordingly once the session is re-established.
• It is the player's responsibility to understand the rules of each game before playing. Game rules are accessible from within each game interface.
• Bingo sessions run to a fixed schedule displayed in the bingo lobby. Players must purchase cards before the session begins. Late entries are not permitted once a session has started.

8Bonuses and Promotions

1st offers bonuses, free bets and promotional offers to both new and existing players from time to time. All promotions are subject to specific terms that will be published alongside each offer. The following general conditions apply to all bonuses unless the promotion states otherwise:

• Wagering requirements must be met before bonus-derived funds can be withdrawn. The wagering multiplier and qualifying game types will be stated in the individual promotion terms.
• Bonuses are credited in PKR and can only be used on the 1st platform.
• Welcome bonuses are available to new players only — one per person, one per household, one per device and one per payment method.
• Minimum deposit amounts may apply before a bonus is triggered.
• Bonuses expire if not used or wagered within the time limit specified in the promotion terms. Expired bonus funds are forfeited.
• 1st reserves the right to withdraw, modify or cancel any promotion at any time. We will provide reasonable notice where practicable.
• Any attempt to exploit, abuse or circumvent bonus conditions — including through multiple accounts, coordinated play or the use of software — will result in the forfeiture of all bonus funds and potential account closure.

9Fair Play and Prohibited Conduct

The following conduct is strictly prohibited on the 1st platform:

• Using automated software, bots, scripts or any tool that places bets or interacts with the platform without genuine human input.
• Colluding with other players to manipulate game or betting outcomes.
• Exploiting technical errors, software bugs or pricing mistakes to gain an unfair advantage.
• Providing false identity information during registration or verification.
• Using the platform for any activity that could constitute money laundering or financial fraud.
• Allowing another person to operate your account on your behalf.
• Creating multiple accounts to claim bonuses more than once.
• Any form of chip dumping in poker or live casino table games.

We monitor account activity for patterns consistent with prohibited conduct. Where a breach is identified, we reserve the right to void relevant bets, forfeit bonus balances, suspend the account pending investigation or close the account permanently. Where legally required, we may report activity to relevant authorities.

10Account Suspension and Closure

1st may suspend or close a player account in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete verification within a requested timeframe.
• Suspected fraudulent activity or use of stolen payment credentials.
• Account inactivity — accounts with no login activity for 12 consecutive months may be designated inactive and a small monthly administration fee may apply, as notified.
• At the player's own request, including self-exclusion.

If your account is closed for reasons other than a breach of these Terms, any verified real-money balance (excluding unmet bonus funds) will be returned to you via your registered payment method after any applicable verification checks are completed.

Players who wish to close their account voluntarily can do so by contacting support via live chat. Voluntary closures are processed within one working day.

11Intellectual Property

All content on the 1st platform — including the website design, mobile application, logos, game interfaces, text, graphics and software — is the intellectual property of 1st or its licensed suppliers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, modify, publicly display or create derivative works from any content on the platform without prior written permission. Scraping, data mining or systematic extraction of any data from 1st.lc is strictly prohibited.

12Limitation of Liability

1st provides the platform on an "as available" basis. While we make every effort to ensure continuous availability, we cannot guarantee uninterrupted access to all services at all times. Scheduled maintenance, technical faults or circumstances beyond our reasonable control may result in temporary service interruptions.

To the maximum extent permitted, 1st is not liable for:

• Loss of funds resulting from your failure to keep account credentials secure.
• Bets voided due to obvious pricing errors.
• Losses arising from your own decisions to place bets or play casino games.
• Interruptions to service caused by internet connectivity issues on the player's side.
• Any indirect, consequential or incidental losses.

Nothing in these Terms limits liability for fraud, gross negligence or any matter that cannot lawfully be excluded.

13Privacy and Data

The collection, storage and use of your personal information is governed by our Privacy Policy, which forms part of these Terms. By registering an account you consent to the processing of your data as described in the Privacy Policy.

We collect only the information necessary to operate your account, process payments, verify your identity and comply with our internal anti-fraud processes. We do not sell your personal information to third parties. Payment details are processed through secure payment gateways and are not stored on our servers.

14Responsible Gaming

1st is committed to providing a safe entertainment environment for all players. Gaming should be enjoyable and within personal financial means. The following responsible gaming tools are available to all registered players from their account settings:

• Deposit limits: Set daily, weekly or monthly caps on how much you can deposit. Limits take effect immediately and require a cooling-off period before they can be increased.
• Session time reminders: Set an alert that notifies you after you have been playing for a chosen duration.
• Self-exclusion: Exclude yourself from the platform for a defined period or indefinitely. Exclusions cannot be reversed until the chosen period has elapsed.

The platform is restricted to players aged 18 and above. If gaming is causing difficulties — financial, personal or otherwise — please visit our Responsible Gaming page for detailed guidance and support resources. 1st does not provide financial advice and does not encourage players to bet beyond their means.

15Changes to These Terms

We may update these Terms and Conditions at any time. When material changes are made, we will notify registered players via the contact details on their account — typically through an in-platform notification or message. The updated Terms will be effective from the date shown at the top of this page.

If you continue to use the 1st platform after updated Terms have been published, this constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

16Contact

If you have any questions about these Terms and Conditions, please contact the 1st support team through any of the following channels:

• Live Chat: Available 24/7 inside the platform and on the website.
• Email: [email protected] (displayed as text only — please copy and paste into your email client).

Our support team is available around the clock and is familiar with the specific payment methods, account types and game products available to Pakistan players. We aim to respond to all enquiries within a few minutes via live chat and within one working day via email.

For responsible gaming concerns, please visit Responsible Gaming for dedicated resources.